Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand how we protect the online privacy of our customers.
What does NAI use my information for?
The information collected online and through other digital channels may be used to enhance customer service to better meet our customers’ needs, to compile feedback on website usage, to remain on the cutting edge of technology, and to make conducting transactions with our online portals quick and easy. We may administer a promotion with this information to feature products based on data we have collected. You may receive emails from our system if you have provided this information.
How do I protect my information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate. We utilize data encryption to guard against unauthorized access to personal records and to help ensure the accuracy of communications and transactions. NAI will partner only with businesses that follow strict confidentiality requirements and offer products designed to enhance the wellbeing of our customers.
Yes. Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and they can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script that is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. Cookies do not transmit any personal information about you. The browsers of most computers, smartphones and other internet-connected devices are set up to accept cookies. You can refuse to accept these cookies through your browser settings. You will need to manage your cookie settings for each device and browser you use. If you choose to reject cookies, you may not be able to use the full functionality of our sites.
What is interest-based advertising?
NAI and its affiliates may collect personally identifiable information from your online behavior over time and across different websites when you use our sites. Some of the advertisements that click through to our sites and/or may be on our sites contain cookies that allow for the monitoring of your response to these advertisements (sometimes referred to as interest-based advertisements). Our advertisements may also appear on other websites that use the same advertising service providers as we do. These advertising service providers may use your browsing history across websites to choose which advertisements to display to you.
What about email communications?
When you sign up for NAI’s email communication channel, you are consenting to NAI occasionally emailing you about products, services and information that may be of interest to you. We will never ask you to provide or confirm any account or personal information through email unless a secure link is established for that purpose. Under various federal and state laws and regulations, members may choose to opt out of receiving promotional emails from NAI by clicking on the “unsubscribe” link located in the emailed communication. Once the unsubscribe link is clicked, your email address will immediately be removed from the system. Please note that this does not unsubscribe you from receiving important notifications regarding your current accounts via email.
Please note that an email is not a secure form of communication, and there may be a loss of confidentiality when emailing personal information. Please do not send your account number, Social Security number, PIN, login ID or passwords through email unless a secure link is established for that purpose.
What about links to other third-party websites?
Does NAI protect children’s privacy online?
NAI complies with the Children’s Online Privacy Protection Act (COPPA), which is a law created to protect the privacy of children under 13 years of age. More information can be obtained by visiting the Federal Trade Commission.